Real Humans. Real Responses.

We're a small team of dog lovers who actually read and respond to every email. Usually within a few hours (unless our dogs demand walkies).

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HOW TO REACH US

📧 Email: support@lustrouscloth.com

**To help us help you faster:**

📦 Include your order number (if relevant)
🐕 Tell us what's up (returns, questions, just saying hi?)
📸 Add photos if there's a product issue

We promise: No automated responses. No ticket numbers. Just real humans who care.

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WHAT HAPPENS NEXT?

We'll respond within 24 hours (usually way faster). If you're initiating a return or exchange, we'll walk you through it step by step.

No hoops. No hassle. Just good customer service from people who get it.

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**FREQUENTLY ASKED STUFF:**

**Do your shirts run true to size?**
Yes! Classic unisex fit. If you like it looser, size up. Check our size chart on product pages.

**How do I wash this?**
Inside out. Cold water. Tumble dry low. Don't iron the design directly. Treat it like your favorite shirt (because it will be).

**How long does shipping take?**
2-4 business days to make it. 5-7 business days to ship (US). You'll get tracking immediately.

**Can I return it?**
Yep. 30-day return policy. Email us and we'll sort it out.

**Do you have [breed] tees?**
Check the shop! If we don't have your breed yet, hit reply and request it. We track all requests.

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💌 support@lustrouscloth.com

Thanks for being part of The Pawsome Crew! 🐾