Frequently Asked Questions
đŸ Frequently Asked Questions
Weâre so glad youâre here! Below youâll find answers to the most common questions about our tees and your shopping experience with Lustrous Cloth. If you still need help, donât hesitate to bark, I mean, reach out!
đ What are your T-shirts made of?
Our tees are crafted from 100% ring-spun cotton (fiber content may vary for different colors), perfect for staying cool and comfy in any weather. We choose materials that feel great on your skin and last through wash after wash.
đ Where are your products printed and shipped from?
All of our designs are printed and shipped right here in the USA, with care and pawsitivity. That means fast delivery times and quality you can trust.
đ¶ Do your shirts run true to size?
Yes! Our tees run true to size with a classic fit. If you like a looser feel, we recommend sizing up. You can always check our Size Guide on our product pages for exact measurements in Inch and CM.
đ§ș How should I wash my Lustrous Cloth Tee?
To keep your tee looking fresh:
Machine wash cold, inside out
Tumble dry low or hang dry
Avoid bleach or harsh chemicals
Itâs like giving your shirt a gentle cuddleâevery time.
đŠ How long does shipping take?
Once your order is placed, we typically process it in 2â4 business days. Shipping in the U.S. usually takes 5â7 business days from the print date. Youâll get tracking info the moment it ships! Orders can take up to 14 working days.
đł Can I use a discount or store credit?
Absolutely! Just enter your discount code or store credit at checkout. If youâre ever unsure, give us a woof and weâll help.
đ Can I return or exchange a shirt?
We want you to love your tee! If somethingâs off, email us within 14 days of delivery and weâll make it right. Please note: Because our tees are made to order, we can only accept returns for damaged or incorrect items.
đ Still have questions?
Weâre here for you! Reach out anytime at support@lustrouscloth.com or through our Contact Page. Weâre a small team of real humans (and pets), and we love hearing from our community.
Thanks for shopping with Lustrous Clothâwhere pet love meets style! đŸâ€ïž